New to trading? Not sure how this works? Check out the Rawkhet Pokemon Trade Guide – everything you need to know about how to trade from start to finish on the Nintendo Switch or 3DS!
For anything else, check out the FAQ.
With Pokemon Home’s release, looks like the 3DS consoles and LGPE are back in action. We’re back at Sword and Shield’s launch’s level of orders but we’re definitely more prepared this round!
Here’s how we’re handling more than 100 orders a day:
Wow! Lots earlier than expected. Pokemon Home is released and we’re working through the night to get everything ready. Here’s where we are right now (though we’ll probably fall asleep at some point and pick up in the morning).
Procurement of templates and ready migration Website Stubs Teambuilder UpdatesYou can find the new Pokemon in Teambuilder and buy them through the Custom Pokemon listing!
- Trade Guide Updates [Edit: Everything from here is on hold because once again, GameFreak can’t do multiplayer right and Home is a hot mess. To keep things safe, we’ll pause here for now]
- New SWSH Listings
- Update Gen 6/7 listings for Home compatibility
- Finalize remaining listings and common messaging
Once in a while, we get a customer that decides not to read any part of the website during their purchase. Just today, we had a customer that messaged us repeatedly (and rudely) after 5 hours of placing his order, despite the first line of the order confirmation page and the order receipt email, as well as the FAQ and Status pages, all indicating the estimate to be “within 24 hours”. In 3 years of Rawkhet, this is the first banned customer (albeit, we’re having quite a bad day to begin with).
The messaging across the website has had a lot of refinement and thought put into it. When customers ask questions that have already been answered, we try to link them to places they’ve missed (such as the FAQ or Trade Guide) – but questions on timing, particularly below 24 hours, are ignored.
We’re happy to announce that Toxtricity-Gmax has been added to the Gigantamax Package!
Both forms have been added: Amped and Low Key. Price will remain the same, this is the way 🙂
Customers who have previously purchased the Gigantamax Package can purchase the new Pokemon via the Custom Pokemon listing. The two will be automatically added to any pending orders.
The Teambuilder has also been updated for Toxtricity-Gmax and Milcery-Gmax, with various other fixes.