Status Last Updated: 2/6/2023, 9:30:00 AM (UTC-8)
Last Order Prepared:Β #88952 (all done as of last update)

Announcements & Expected Downtime (all times in Pacific Time):

What Is This Page?

Hello there! This status page allows customers to check the number of the last order prepared, in case we have somehow missed the order.

If your order number is supposed to be prepared based on the number above but you have not received any email, check your spam, and if it’s still not there, please contact us, preferably on a live chat platform.

Orders are generally ready within 24 hours (usually below 12). When an order is placed, it is put in a Preparation Queue, which is processed in batches a few times a day. When an order is ready, customers are contacted and can reply to be added to the Trade Queue. Collection from there depends on size of order and how many people are collecting at once. Supplemental reading for how the queues work can be found here: Trade Queue 101.

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